ALTERATIONS IN RALPH LAUREN STORES

Does Ralph Lauren offer alteration services?
We offer complimentary alterations on full-price Purple Label and/or Collection apparel. Customers must present a copy of their invoice to the store for alterations to be made. Alterations may take up to 20 days.

Complimentary alterations are not offered for items purchased on sale or with a promotional discount code
 

Does Ralph Lauren offer bag repairs?
Ralph Lauren may be able to assist with bag repairs, depending on the item and the type of repair required. Please visit your local Ralph Lauren store, where our team can assess your item and advise on the available repair options and any applicable charges.

Does Ralph Lauren offer replacement buttons?
Ralph Lauren may be able to assist with replacement buttons at select stores offering alteration services. Please contact Customer Assistance or your local Ralph Lauren store to confirm availability. Please note that replacement buttons may be similar to the original but cannot be guaranteed to be an exact match.

Does Ralph Lauren offer sunglasses repairs?
Ralph Lauren does not offer sunglasses repair services or provide replacement parts. We recommend visiting an authorised sunglasses repair specialist for assistance.