Physical Gift Cards
Ralph Lauren Gift Cards can be purchased in-store. These are physical gift cards which are credit-card sized that can be given to the recipient.
eGift Cards
Online Gift Certificates are also offered and can be purchased online and emailed directly to the recipient.
If you would like to know more about online Gift Certificates, please click here.
Check your eGift Card balance
To check the balance and the expiry date of your Ralph Lauren Gift Card please click here. You will need your Ralph Lauren Gift Card number and the security code issued to you upon purchase.
A Ralph Lauren Gift Card will automatically expire 24 months from the date of its purchase or its last use (for a purchase or to make a top-up). Please note that any balance remaining upon expiry will be cancelled and unused amounts will not be refunded.
If your Ralph Lauren Gift Card is lost or stolen please call our Customer Assistance or visit your local Participating Store immediately to deactivate your Ralph Lauren Gift Card. Ralph Lauren accepts no liability for lost, stolen or damaged cards or for any purchases made with a lost or stolen Ralph Lauren Gift Card.
Using your Gift Card
A Ralph Lauren Gift Card may be used in full or part payment for goods at Participating Stores in Europe, contact us to find your nearest store. A Ralph Lauren Gift Card can be used to purchase goods at a higher price than the amount on the card upon payment of the difference by other means of payment. The use of multiple Ralph Lauren Gift Cards for a single purchase is accepted but will be subject to same restrictions that are applicable to payments made in cash. Cash change will not be given for purchases made using the Ralph Lauren Gift Card. Please ask Customer Assistance for the maximum amounts.
The Ralph Lauren Gift Card may be used by the original purchaser or anyone to whom the original purchaser has offered the Ralph Lauren Gift Card as a personal gift. Resale of the Ralph Lauren Gift Card is strictly prohibited.
Gift Card PIN numbers are located on the back of your Gift Card. Please scratch the panel to reveal the PIN number.
Our currency conversion policy
If the Ralph Lauren Gift Card is being used in another currency zone than the currency of the Ralph Lauren Gift Card, the value of the purchased goods will be converted into the currency on the Ralph Lauren Gift Card before being deducted. For further details, please ask your Participating Store or contact our Customer Assistance.
Terms and Conditions
These terms and conditions apply to Ralph Lauren gift cards ("Ralph Lauren Gift Cards") which can be purchased, redeemed and used exclusively in participating Ralph Lauren stores and Ralph Lauren outlets within Europe (excludes Polo Ralph Lauren outlet Turkey as well as travel retail, department and concession stores).
Your use of the Ralph Lauren Gift Card constitutes acceptance of these terms and conditions. Please read these terms and conditions carefully and keep a copy for your records. The Ralph Lauren Gift Card is not a credit, debit or charge card, and cannot be used for commercial purposes including in connection with any marketing, advertising or other promotional activities.